Transfer Residential Service
In order to transfer electric service, please visit our office conveniently located in Key West.
- We are at 1001 James Street (at the corner of James and Grinnell.) Our offices are open Monday through Friday from 8:00 a.m. until 5:00 p.m. except on Wednesday when we are open from 9:00 a.m. until 5:00 p.m.
- You may also fax your completed forms and appropriate backup material to (305) 295-1085 in Key West.
When visiting our office to transfer service, please bring the following items:
- a valid driver's license or equivalent identification
- a rent receipt, lease agreement, or copy of a warranty deed for new location.
We will ask you for the following information:
- your full name
- your address; including street, house or apartment number, or the name of the subdivision with lot and block number
- your date of birth
- your signature.
* A $40 connect charge will appear on your first bill.
Keys Energy Services now offers residential customers a way to transfer service without visiting our office. Please print out the Service Contract and Deposit Agreement linked below, print, sign and mail it in along with certain critical documents. Please print and use the checklist of documents linked below that will need to be included when mailing your forms.
You may also fax your completed forms and appropriate backup material to (305) 295-1085 in Key West.
The Contract for Service and Deposit Agreement forms below are available
in PDF format.
You may type directly into the form fields from your computer, then save
and/or print the form.
Keys Energy Services will make every effort to provide power to your home as quickly as possible. We connect service Monday through Friday. We try to provide next day service and in some cases same day service. On Monday, Wednesday and Friday we make every effort to provide same day service. Please use the chart below to find out by when you will need to sign up to receive same day service. Make note the further north you live from Key West, the earlier you must come in.
- Sunshine Key to Ramrod Key: 1:30 p.m.
- Summerland Key to Sugarloaf Key: 2:30 p.m.
- Bay Point to Rockland Key: 3:30 p.m.
- Key Haven to Key West: 4:30 p.m.
