Search
Contact Us
Operating Hours
Directions/Maps

Easements & Electrical Facilities
Frequently Asked Questions (FAQ)


BACKGROUND

As a result of two active hurricane seasons, the Florida Public Service Commission (FPSC) has recognized how customers have been adversely impacted from storm damaged electrical facilities. While KEYS customers have been extremely fortunate with post-storm restorations, the FPSC developed and passed orders requiring utilities to test the integrity of their electrical infrastructures and to “Storm Harden” their system for new and replacement facilities.

In addition to hardening the system, KEYS and other local utilities (BellSouth & Comcast) have been dealing with the issue of facilities in public right-of-ways (ROWs) and easements where customer structures, pools, fences, and vegetation have made these facilities inaccessible for utilities to perform safe and efficient operations.

Six-months ago City Staff formed a committee with local utilities including Bell South, Comcast, and KEYS, to research the impacts of such build-up in ROWs and easements to each agency. Approximately 615 utility poles are currently in rear locations, of which 425 are inaccessible to local utilities.

In order for KEYS to conform to FPSC orders, the Utility Board passed a resolution to seek solutions from the City and provide direction on the placement of upgraded electrical facilities in inaccessible locations.

FACILITIES


Question: What do I have to do to my property?

Answer: At this point it is too early to say what you have to do to your property. KEYS is working with the City of Key West Staff and City Commission on direction. Until we obtain direction from the City, it is unclear which customers, and to what extent, they will be affected. KEYS has already conducted an extensive survey of affected facilities so that soon after direction is given, KEYS will be prepared to respond to each property owner individually.

Question: I thought KEYS owned the lines all the way into my house?

Answer: KEYS owns the service drop to the house. The homeowner owns the weatherhead, riser, and meter can (see attached photo).


Question: Are poles going in front of my house? Driveway?

Answer: This will be based on whether or not the City decides to go with restoring easement accessibility or relocating/upgrading facilities to the front. If the decision is to move to the front, final site plans have yet to be drafted/developed, but KEYS will work with homeowners to ensure that new power poles do not block driveways. KEYS’ design will make every effort to make sure new poles are sited in-between property lines rather than in-front of homes or driveways.

Question: Is the pole going to be a big pole? Will it be concrete or wood?

Answer: All new and/or replacement poles will be concrete. The size of the pole will be dependant on the individual needs of the home/neighborhood. As plans are developed, more information will be known. Currently, the poles can range anywhere from 35 feet to 45 feet in height. A typical pole will have a foot print size of 14 inches by 14 inches.


Question: There are already power poles in front of my house, are you placing more poles out front, or replacing them?

Answer: Depending on the final plan, KEYS may need to replace the poles that are currently there in order to ensure their reliability and allow for the safe installation of electrical facilities. Wood poles and street light poles would be replaced with new concrete poles.

Question: There are poles across the street, do I still need a pole in front of my house?

Answer: Depending on the final design, poles may be needed on both sides of the street to accommodate upgraded electrical facilities. This depends on the width of the street and the customer’s riser location. However, KEYS strives to minimize the amount of poles in City and County Right-of-Ways.

Question: What about the tall tree in front of my house, are you going to trim/remove it?

Answer: Depending on the final plan and accessibility, it may be necessary to have the trees trimmed and/or removed. The location of the tree will determine who would be responsible for its pruning/removal. KEYS will prune or remove any trees in order to accommodate the upgrades. KEYS will not charge customers for these services.

Question: How come KEYS does not install lines underground?

Answer: Converting utilities underground is extremely costly both to utilities and homeowners. While the reliability of such lines is greater than overhead lines, restoration times are longer because electrical faults are not immediately visible and accessible. Additionally, the use of underground facilities requires that the customers allow KEYS to “site transformers” on their property (rather than on overhead poles) and most customers are not willing to part with valuable property space for such equipment. The smallest pad size is four feet by four feet and three feet high with a padmount transformer on top. Also, customers will have to pay between $7,000 to $15,000 to install underground secondary conduit and wires from the transformer to their home. Additionally, KEYS will not restore bricks, driveways, or landscaping temporarily removed for installation.

Question: Who will coordinate this work?

Answer: KEYS will coordinate this project, however, it will be the responsibility of the homeowner to work with a private electrical contractor to make necessary changes/upgrades to equipment that does not fall under the purview of KEYS.

TIMING

Question: When will the decision be made?

Answer: The Utility Board, which governs KEYS, has passed a Resolution requesting assistance from the City of Key West to determine how to best proceed with this project. City staff is preparing a presentation for The City Commission but the meeting is not yet scheduled.

Question: When will work commence?

Answer: After the easements are cleared or the decision to relocate facilities to the front is made, KEYS will commence design and construction. KEYS plans to have all work completed within the next four years.

Question: When should I contact my electrician?

Answer: KEYS will notify all affected customers as the project proceeds as to what will be required from the homeowner and appropriate time frames. Customers should wait to contact their electricians until they have heard from KEYS.

Question: When is all this going to happen?

Answer: Over the next one to four years.

 

OPTIONS

Question: What other choices are there?

Answer: It is still too early to discuss options. Currently KEYS is awaiting direction from the Key West City Commission. Possible options include:

  1. Restoring accessibility to facilities in easements and ROWs to allow access to the existing utility poles,
  2. relocating all inaccessible electrical facilities to the fronts of homes.

 

FINANCIAL IMPACT

Question: How much will this cost?

Answer: Costs will be dependant on necessary upgrades. Upgrades are dependant on the direction KEYS is given by the Key West City Commission. If KEYS and the City reclaim the easements, the cost may fall on the customer to vacate the easement. If electrical facilities are relocated to the front KEYS will pay for the poles and high voltage lines. The customers may have to hire a licensed electrical contractor if it is necessary for a homeowner to relocate their weather head, riser and meter can. This could cost anywhere from $4,000 to $8,000.

Question: Who is going to pay? Who do I pay?

Answer: Customers will be responsible for all upgrades to their meter center and will have to work with, and pay, a licensed electrical contractor to make the necessary repairs.

Question: Are my electric bills going to increase as a result of this project?

Answer: No. KEYS does not anticipate an increase to customer electric bills as a result of this project.

Question: Can KEYS add the cost of this project to my electric bill?

Answer: No. KEYS can only bill for services it provides, any work performed by a private electrical contractor will have to be billed separately by them.

Question: If the easement is not needed by KEYS because they move to the front, do I have to pay for the area behind my house? Are my property taxes going to increase as a result?

Answer: KEYS is not the taxing entity and therefore cannot answer that question.

Question: I don’t have the money to do this now, what am I supposed to do?

Answer: At this time it is too early to determine if this project will affect you financially or not. It is important to be aware of this upcoming project and to begin giving thought to where the money will come from.

MISCELLANEOUS

Question: It was like this when I bought the property, why should I have to fix it?

Answer: The Florida Public Service Commission passed new regulations in order to improve electrical reliability in the State and increase the safe operation of utilities. Regardless of what the property was like when you purchased it, all affected properties must be brought in to compliance.

Question: Why should I have to pay?

Answer: You are not being asked to pay for the relocation of KEYS’ electrical facilities – only of your own facilities (i.e.: Meter Center & Riser)

Question: Why should I pay if my section of easement is not affected?

Answer: As long as electrical facilities are inaccessible to KEYS in your neighborhood, your reliability could be affected. While your pole specifically may be accessible - the next pole may not be, and unfortunately, this project cannot be “pole by pole” but rather must be for an entire pole line.

Question: Why do I have to bring my system up to code (i.e.: circuit breakers, panel, etc.)? How will the City handle code violations?

Answer: All system improvements are determined by City/County Code. All questions regarding code violations should be directed to the City Building Department.

Question: How come you are not making my neighbor pay, they are the ones that took over the easement?

Answer: The lack of access to electrical facilities may cause KEYS to have to relocate all facilities to the front. Each customer will have to be responsible for the costs of getting power from our facilities into their home.

Question: Can you provide me with the legal document that shows KEYS has a legal right to be behind my house?

Answer: It is too early in the process to be able to provide such documents. We may be able to at some point later.

Question: Can you come to my house to show and explain to me what the problem is and what I have to do?

Answer: KEYS would be happy to set up an appointment with you once the City Commission assists KEYS with some direction. At that point, KEYS will consider each affected property and be prepared to meet with property owners.

Question: The roadway behind my house is clear, why does this project still impact me?

Answer: While your block may be in compliance, your entire neighborhood may not. KEYS, BellSouth, and Comcast can not zig-zag utility poles/lines in order to accommodate compliant and non-compliant properties.

Question: If the poles are moved from the back, does this mean I can build on the easement or “Right-of-Way”?

Answer: All questions concerning property should be referred to the City of Key West. If the poles are to be relocated to the front of homes, KEYS will have no need for the easement and will process any paperwork to relinquish our need for it.

Back to Main Easements and Electrical Facilities Page


KEYS Cares
Order power sentry products

Utility Board
Advisory Committee
Senior Staff
Interesting Links
Energy Wise
Find Your Neighborhood
Enter Zip Code
Storm Center
spacer
Keys Energy Services
P.O. Box 6100 • 1001 James Street • Key West, FL 33040
Phone: (305) 295-1000 • Fax: (305) 295-1085
Webmaster Contact: Julio.Barroso@KeysEnergy.com